Welcome to the new world of HP Service Training!
HP is pleased to offer an extended training experience for our remote HP partners.
By utilizing the latest virtual reality (VR) equipment, we have simulated an environment that requires no in-person trainer or equipment! With just a few simple steps, you will be ready to enter a unique service-learning experience.
Working within your virtual classroom environment, you will come `face to face’ with the selected printer device to be trained on, at which point you will have a list of the key service tasks required for the device via your virtual tablet displaying a 3D text menu interface.
All the tasks are directly taken from the service manual, and are designed to plunge the user in a unique up close and personal experience with the device, giving ability not only to replicate the core service tasks required but also to look at the different core printer processes of the device in a way that is not possible in the physical world, welcome to the Matrix!
Current models included:
• NEW: Gemstone 2.0
• HP Color Laserjet Managed Flow MFP E87760z
• HP PageWide E77660zs
• HP PageWide P77760
• PageWide Pro 577 (PrintBar Assembly Replacement)
• HP PageWide Enterprise Color MFP 586 (Print Mechanism Replacement)
Please register to create your personal account to rent an HP VR Kit!
You will need a clear floor space with a minimum of 2m x 2m, ideal would be 3m x 3m.
For the backpack kit you will also need the following: USB keyboard, mouse and a monitor with an HDMI or display port connection.
Registration is only for booking an HP VR kit - if you are looking, for example, to take an HP certification exam please go to the corresponding web page.
Your Intracon Training Team